Privacy & cookies policy

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Elizabeth's Fabrics, 1-3 Brabster Street, Thurso, Caithness, KW14 7AP.

All personal information is collected, held and used in compliance with the Data Protection Act 1998. This policy may change from time to time so please review the policy periodically.

By using this website you consent to us collecting and using personal information about you as specified below in accordance with this policy.

You do not have to register to view most of our website. However, some personal information is required if you choose to place an order or contact us via email.

We may collect and process the following data about you:

  • If you contact us, we may keep a record of that correspondence.
  • Information voluntarily given by you to us via the website or email
  • Details of transactions you carry out through our site and of the fulfillment of your orders.
  • Information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic, including by use of cookies.

We may use personal information collected about you to personalize your visits to our website and recommend goods and services to you. We also use the information to help us develop the design and layout of our website and your experience as customer or visitor.

We may use the personal information collected about you to let you know about new goods, services, or offers available which might be of interest to you. Should you wish us to stop sending you email correspondence, please click 'unsubscribe' on the most recently received email. Where you ask us to stop sending you correspondence through our email mailing list we shall take reasonable steps to remove your details from our email mailing lists. However, in the event that you continue to receive correspondence through one of these mailing lists, please contact us using the contact details provided in the 'Contact Us' section below.

We may disclose information about you to law enforcement officials in the investigation of any alleged unlawful activities by you. We may also be required to disclose information to a court or regulatory body when required to do so by law.

All information you provide to us is stored on UK secure servers. Any payment transactions are encrypted (using SSL technology). Where we have given you or where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We request that you do not share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Whilst we will do our utmost to protect your personal data we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Any changes we may make to our privacy policy in the future will be posted on this page.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.

Customer Testimonials

Amazing selection....& not just fabrics! A real Aladdin's Cave :-) Very competitive prices, friendly & knowledgable staff too. What more could you ask for?!

Val Low

Friendly, reliable service, nothing is a bother, fantastic range of fabrics, wools, craft items and clothing, a real treasure trove.

Mairi Macloud